Last Modified: March 21, 2024
Introduction
At Forever Wingman, LLC, we are committed to ensuring your satisfaction with all our products, whether they're digital goods, subscriptions, or hard goods. We understand that there might be instances where our products do not fully meet your expectations. In such cases, we offer a structured refund policy tailored to the type of product you've purchased.
Digital Goods and Subscriptions Refund
For digital goods or subscriptions:
- Written Request: Please send a written refund request to info@foreverwingman.com. While our refund policy is no-questions-asked, we welcome any feedback you may have.
- Request Timing: Submit your request within 14 days from the original purchase date.
Refunds for digital products and subscriptions are processed promptly upon receipt of the request, aiming to complete all transactions within 2 weeks.
Hard Goods Refund
For hard goods:
- Written Request: Initiate your refund by writing to info@foreverwingman.com. Please include details of the item and the purchase date.
- Return Timing: Requests for refunds must be made within 30 days of the original purchase date.
- Return Instructions: Once your refund request is acknowledged, we will provide you with the necessary instructions for returning the item. Hard goods must be returned immediately upon receiving these instructions.
- Condition of Goods: Items must be unused and returned in their original packaging, in a condition that is deemed by Forever Wingman, LLC, in its sole and reasonable discretion, to be like-new or re-sellable.
Non-returnable Items: Certain items may be marked as non-returnable at the time of purchase. Please refer to our website, www.foreverwingman.com, for the latest information. Currently, there are no non-returnable items.
Feedback and Continuous Improvement
While our refund policy is designed to be straightforward, we highly value your feedback and encourage you to share your reasons for the return or any suggestions for improvement. This feedback is crucial for us to refine our products and services, aiming to better meet your needs.
Contact and Queries
For any questions about this policy or to provide feedback, please contact us at info@foreverwingman.com. We're dedicated to improving our services based on your input and ensuring your satisfaction with all our products.