Operations Management

What does the Operations Management career field do?

Responsible for activating and managing Civil Engineer (CE) command and control centers during peacetime, wartime, and contingency operations. Processes and controls work requirements and manages CE Material Acquisitions in contingency, wartime, and peacetime situations for work performed by CE work forces. Maintains accountability of resources, such as equipment, personnel, Class IV materials and facilities. Related DOD Occupational Subgroup: 171000.

Duties and responsibilities

• Establishes and manages the operation of the command and control centers and customer focal point. Implements and manages the customer satisfaction program. Responds to customer inquiries. Prepares and manages work requirements during approval, processing, and completion stages. Recommends method of accomplishment based on existing capabilities. Develops, monitors, and manages work order priority program. Monitors work costs to ensure compliance with legal limits or support agreements. Operates computer and communications equipment to support work force management activities. Manages preparation and maintenance of work force records and reports. Performs quantitative study of management data to assess CE cost and reimbursement, work performance, progress, trends, standards, and policies. Manages and ensures a continuous workflow. Manages priorities and work plans, and monitors work status. Manages recurring work program and provides non-technical automated assistance as needed.
• Ensures identification of environmental concerns. Develops and administers facility manager program. Analyzes work activities to ensure quality and compliance with policies, current directions, and other publications. Evaluates inspection findings and recommends corrective action. Collaborates with engineer and environmental planning functions to prepare and execute CE programs and plans. Ensures coordination and/or collaboration with all appropriate agencies.
• Performs Quality Assessment Evaluation and develops Statement of Work on non-technical contracts, interfaces with host nations on maintenance requirements, purchase agreements, and service contracts. Manages and advises on issues related to the operation career field. Resolves complex issues related to CE cost and reimbursement, work performance, progress trends, standards, and policies.
• Manages Civil Engineer Material Acquisition processes and systems. Performs Civil Engineer Class IV construction material, storage management, receiving, processing, and requisitioning.

Specialty qualifications

Knowledge. Knowledge is mandatory of CE policies, operations practices, and procedures for constructing, maintaining, and operating real estate, facilities, systems, and equipment; supply procedures, directives, and policies; information management systems use; and work force management requirements, interpretation, and application of technical guidance, directives, operational plans, and command policies.

Education. For entry into this specialty, completion of high school with courses in mathematics, and English composition is mandatory. Accounting, typing, and computer operations using Microsoft Office applications are highly desirable.

Training. The following training is mandatory for award of the AFSC indicated

• 3E631, Completion of Operations Management Apprentice Course J3ABR3E631 00AG and CE 3-Level Common Core distance learning course.
• For award of AFSC 3E651, Completion of the CE 7-Level Common Core distance learning course is mandatory.
• For award of AFSC 3E671, completion of the CE 7-Level Common Core distance learning course is mandatory.
• 3E691. For AD Completion of the Troop Construction Project Management Course (AFIT WGMT 437) Note: Highly recommended for ANG and AFRES.
• 3E691. AD, ANG and AFRES Completion of Civil Engineer Superintendent Course (AFIT WMGT 570).

Experience. The following experience is mandatory for award of the AFSC indicated.

• 3E651. Qualification in and possession of AFSC 3E631.
• 3E671. Qualification in and possession of AFSC 3E651.
• 3E691. Qualification in and possession of AFSC 3E671.

Other. The following are mandatory as indicated:

• For entry into this specialty:
• Ability to speak clearly, concisely, and distinctly.
• See attachment 4 for additional entry requirements.
• Must possess a valid state driver’s license to operate government motor vehicles (GMV) in accordance with AFI 24-301, Vehicle Operation.
• For award and retention of these AFSCs, must maintain local network access IAW AFI 17-130, Cybersecurity Program Management and AFMAN 17-1301, Computer Security.
• For retention of the AFSC if awarded 3 skill level, 2 years of lack of recent performance AFSC is withdrawn IAW AFMAN 36-2100
• For retention of the AFSC if awarded 5 skill level, 4 years of lack of recent performance then downgraded to 3 skill level and then 2 more years of non performance AFSC is withdrawn IAW AFMAN 36-2100.
• For retention of the AFSC if awarded 7or 9 skill level, 6 years of lack of recent performance then downgraded to 3 skill level and then 2 more years of non performance AFSC is withdrawn IAW AFMAN 36-2100.

Civilian career paths

Comparable civilian careers for this field pay roughly $35,260–$149,530 per year (median salaries; varies by role and location):

• Administrative Services Managers: $98,890
• Architectural and Engineering Managers: $149,530
• Budget Analysts: $78,970
• Construction Managers: $97,180
• Dispatchers: $40,980
• Emergency Management Directors: $76,250
• First-Line Supervisors of Office and Administrative Support Workers: $58,450
• General and Operations Managers: $103,650
• Industrial Production Managers: $108,790
• Management Analysts: $87,660
• Procurement Clerks: $44,740
• Production, Planning, and Expediting Clerks: $49,640
• Public Safety Telecommunicators: $43,290
• Shipping, Receiving, and Inventory Clerks: $35,260