Duties and Responsibilities
Plans, organizes, and executes a wide range of activities for the unit or command Complaints Resolution Program (CRP) and Fraud, Waste, and Abuse (FWA) Program, ensuring compliance with legal and regulatory requirements, and ensuring the best interest of the Air Force and Airmen needs are met.
Identifies and researches trends and patterns; and recommends policies and practices to promote the health, safety, and fair treatment of all military and civilian employees.
Supports the IG in the development, review, and full implementation of local standard operating procedures, supplements to MAJCOM policies and procedures, etc., to achieve prompt and proper resolution of investigations and inquiries under the Inspector General Complaint System.
Serves as the eyes and ears of the commander; performs analysis of a variety of unusual situations; identifies and researches trends and patterns; and proposes new policies and practices to promote the health, safety, or fair treatment of all military and civilian employees.
Maintains an effective working relationship with all organizations, commanders, senior military and civilian leadership, representatives from higher headquarters IGs, other military service IGs, and external agencies.
Manages policies and procedures for conducting complex complaint analyses from initial receipt of complaint through case completion/closure.
Coordinates with IG team officer, enlisted and civilian leaders on manpower, personnel, training, and execution of policies and provides general leadership to IG.
Utilizes established methodologies for accomplishing IG investigations when complaint analysis determines an investigation is warranted.
Supports the unit with congressional, presidential, and other high-level inquiries; in identifying potential FWA; and monitors the 24/7 FWA Hotline.
Participates in the education and training program for commanders and base populace by briefing personnel on their rights and responsibilities in regards to the Air Force Complaints Resolution and Fraud, Waste, and Abuse programs.
Supports the IG in the development, review, and full implementation of local standard operating procedures, supplements to MAJCOM policies and procedures, etc., to achieve prompt and proper resolution of investigations and inquiries under the Inspector General Complaint System.
Serves as the eyes and ears of the commander; performs analysis of a variety of unusual situations; identifies and researches trends and patterns; and proposes new policies and practices to promote the health, safety, or fair treatment of all military and civilian employees.
Maintains an effective working relationship with all organizations, commanders, senior military and civilian leadership, representatives from higher headquarters IGs, other military service IGs, and external agencies.
Manages policies and procedures for conducting complex complaint analyses from initial receipt of complaint through case completion/closure.
Coordinates with IG team officer, enlisted and civilian leaders on manpower, personnel, training, and execution of policies and provides general leadership to IG.
Utilizes established methodologies for accomplishing IG investigations when complaint analysis determines an investigation is warranted.
Supports the unit with congressional, presidential, and other high-level inquiries; in identifying potential FWA; and monitors the 24/7 FWA Hotline.
Participates in the education and training program for commanders and base populace by briefing personnel on their rights and responsibilities in regards to the Air Force Complaints Resolution and Fraud, Waste, and Abuse programs.
Specialty Qualifications
Knowledge-
Knowledge of the unit’s mission, roles, functions, organizational structure, and operations of DoD, AF, or other entities that govern, interface with, and/or influence the complaints resolution process.
Education-
Must possess a CCAF degree, or civilian equivalent, in primary AFSC and be current in all Professional Military Education commensurate with current grade.
Training-
For retention of this SDI, completion of the Inspector General Training Course-Complaints Resolution taught by SAF IGQ is mandatory within 6 months of appointment to the 8I200 position.
Experience-
Must be the minimum grade of E-6 and currently possess a 7 level AFSC.
Other-
For entry and retention of the SDI, the following are mandatory as indicated:
Knowledge of the laws, regulations, Executive Orders, court decisions, UCMJ, and issues related to the IG complaints resolution process; investigative techniques, principles, and procedures to conduct difficult, but well-precedent investigations of allegations of fraud, waste, and abuse or other complaints of wrong-doing or inappropriate behavior on the part of federal military and civilian employees.
Must possess a CCAF degree, or civilian equivalent, in primary AFSC and be current in all Professional Military Education commensurate with current grade.
For retention of this SDI, completion of the Inspector General Training Course-Complaints Resolution taught by SAF IGQ is mandatory within 6 months of appointment to the 8I200 position.
Must be the minimum grade of E-6 and currently possess a 7 level AFSC.
For entry and retention of the SDI, the following are mandatory as indicated:
- No Unfavorable Information File, civil convictions (other than minor traffic violations), or open IG investigations.
- Must possess current Secret (minimum) security clearance IAW DoDM 5200.02, AFMAN 16-1405, Air Force Personnel Security Program.
- Recommendation by unit commander for Inspector General Duty.
- Demonstrated ability to prepare verbal/written reports and briefings.
- Outstanding military appearance, bearing and conduct.
- For award and retention of AFSC 8I200, must maintain local network access IAW AFI 17-130, Cybersecurity Program Management and AFMAN 17-1301, Computer Security.