The chain of command allows AF members to resolve problems at the lowest possible level. You should always start with your supervisor (MTI) when you need help solving a problem. If your supervisor is the problem then start at the next level in your chain.
If your chain of command does not resolve your problem, there are other options available to you. You are welcome to discuss problems with a chaplain, SARC, medical provider or someone else in the chain of command , remember SLs are NOT in the chain of command. Your MTI is the first person in your chain of command.
The commander’s open door policy is designed to assist you in resolving problems. Remember the commander and the First Sergeant are always available and you can notify your MTI or instructor supervisor/flight commander anytime when you want to use the open door policy.
Student Leader Rules of Engagement
Student Leaders (SL) are appointed based on expected maturity and skill in helping fellow trainees accomplish tasks, as directed by your MTI. SLs are NOT in the chain of command. Your MTI is the first person in your chain of command.
You are welcome to discuss problems with a chaplain, SARC, medical provider or someone else in the chain of command. Attempt to solve problems at the lowest level first, but if that doesn’t work let your MTI know.
Your health, safety and training success is your MTI’s priority. Your training is designed to be tough and stress your ability to do things you never thought you could do. Y
our MTI will demand you live up to the standards of professionalism under stress. Human relations training and other lessons will explain those standards and apply throughout BMT.
Professionalism is simple. Treat everyone with respect and dignity, this shows your readiness to become an Airmen. Break unprofessional habits NOW!
Be professional even when your MTI is not around, this is the core of INTEGRITY! Bottom line – be professional at all times and do not accept unresolved unprofessional treatment from a fellow trainee to include a SL. Report it to your MTI!
Feedback System
Here in BMT, the Feedback Form is another avenue you can use to help resolve your problems. It is designed for you to voice your concerns through the Lackland AFB Form 133, Feedback Form.
Feedback Forms are located in the back of your BMTSG. NOTE: forms are also available in the dining hall and other places around base. You will not be harassed, punished or intimidated by instructors for using the feedback form.
Feedback Forms are intended to address issues, positive and negative. These forms are picked up by personnel not attached to your training squadron several times each week and allows you to communicate directly with your squadron leadership.
Its one additional way for you to pass along any issues you may have in using the chain of command, the commander’s open door policy and hotline phone.
The Chaplain and First Sergeant are also available to assist you in handling problems.